Student Success Center
College Life Coach, Sr. Sarah Foster, RSM, Tommy Titan and the SSC Therapy Dog, Bentley!
The Student Success Center (SSC) provides academic support services to help you achieve success at UDM. The SSC offers:
- tutoring
- testing center
- college life coaching
- a therapy dog!
- placement testing
- Student Accessibility Services (SAS)
We also offer other grant-funded and special academic programs, like:
- King-Chavez-Parks (KCP) Connections Program
- FirstGen Network
- Academic Interest & Major Exploration (AIME) program
- Health Exploration Program (HEX)
- University Academic Services (UAS) / developmental coursework
Contact the Student Success Center
Location: McNichols Campus Library, third floor, Room 319
Email: ssc@udmercy.edu
Phone: 313-993-1143
For specific contact information for SSC individuals, see the Professional staff section below.
The SSC can connect you with:
- College life coaching – For all undergraduate students, the SSC can set you up with a mentor who will meet with you on a weekly basis to provide academic success coaching and to connect you with resources on campus.
- Student accessibility services – Student accessibility services are available to all currently enrolled students who have documented disabilities that substantially limit them in one or more major life activities.
- Kings-Parks-Chavez Initiative – SSC is home to the State of Michigan grant-funded program King-Chavez-Parks Initiative (KCP). Program highlights include college life coaching with various programs and events. Find out more about the KCP Connections program.
- FirstGen Network – If your parents did not graduate with a bachelor’s degree, you are a first-generation college student – and we want you to join the Network! FirstGen Network is a space to meet for food, conversation and community. Learn more about the FirstGen Network.
Find the right major for you!
For students who haven't decided on what academic program to pursue, the SSC's University College Program offers extensive support services, developmental advising and peer mentoring. You can explore UDM's majors in our Academic Interests & Major Exploration Program (AIME). For students interested in a career in the health professions, we also offer the Health Exploration Program (HEX). Find out more on the AIME/HEX page.
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Professional staff contact information
- Felicia Hartinger, Director, Office: 313-993-1265 Email: mitrovfl@udmercy.edu
- Erica Graze, Assistant Director, Office: 313-993-1811 Email: grazeem@udmercy.edu
- Lauri Moore, Access Specialist, Student Accessibility Services Office: 313-993-1938 Email: moorela2@udmercy.edu
- Rafael Cruz, College Life Coach, KCP Connections Program, Office: 313-993-1527 Email: cruzserr@udmercy.edu
- *Sr. Sarah Foster, RSM, College Life Coach, Office: 313-993-1401 Email: fostersa@udmercy.edu
*Contact Sr. Sarah to make an appointment with Therapy Dog, Bentley!
For general inquiries, feel free to reach out to us at ssc@udmercy.edu or call our main line at 313-993-1143.
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Testing
Placement testing
Testing in English, Math, Chemistry, and foreign languages offered at Detroit Mercy is available online on Blackboard under the "Placement Testing" course for all new and applicable transfer students. The results of the placement tests are given to the student's advisor to assist in proper course selection.
*If a student needs to use a university computer to take their placement tests, please call the SSC's Testing Center at 313-993-1143 or email us at ssc@udmercy.edu.
For more information on Placement Testing, please contact Erica Graze at grazeem@udmercy.edu.
Testing Center
The SSC offers a space for students in need of testing accommodations. Students need to make arrangements with their professors in order to use the testing center. During the fall/winter semesters, student may come and take a test during regular hours of operation Monday-Friday.
During the summer term and final exam week (any semester) the testing center is available by appointment only by calling the SSC.
Students using the testing center will be asked to sign a testing center policy and surrender their cell phone, smart watches, or any other items prohibited in the testing center. Students will be asked to present their student ID upon arrival (or any other federally issued photo ID) to verify their identity.
For questions regarding CLEP/DSST (formerly DANTES) testing, please visit the Registrar website.
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Developmental coursework
Developmental coursework delivered by SSC:
- Basic Mathematics (UAS0800)
- Elementary Algebra (UAS0950)
- Basic English (UAS 0990)
- Success Skills (UAS 1000)
- Success Skills II (UAS 1050)
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Learning outcomes
UDM's Student Success Center works to achieve the following learning outcomes for its students:
Learning Outcome 1
Students will demonstrate steps towards becoming an independent learner.Learning Outcome 2
Students will demonstrate the ability to make self-motivated, personalized decisions in order to be a successful student.Learning Outcome 3
Students will demonstrate a better understanding of one or more concepts in their coursework as a result of an engagement with a tutor.
For faculty and staff
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Beacon: UDM's early alert system
Our campus relies on you to ensure that all of our students receive the attention they require to maintain their success. Create a Beacon "alert" to send a high-priority notice to advisors and staff who work with the student or an "update" to log a note about the student. Notifications will be sent out to your colleagues with the contents of your alert or update. For more information including how-to videos on using Beacon, please visit the Titan Success Network page.