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FAQ

General Frequently Asked Questions

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    What building is the Public Safety Department located in? What are the hours of operation?

    The Department of Public Safety (DPS) is located:

    Patrol services are available 24/7/365.

    Administrative hours of operation Fall/Winter are: Monday - Friday, 8:30 a.m. to 5 p.m.

    Administrative hours of operation Summer are: Monday - Friday, 8:30 a.m. to 4:30 p.m.

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    Do students need a Detroit Mercy ID card on campus?

    Yes. University IDs are required at all times for students, faculty and staff while on the University property. Failure to display your ID on campus may limit campus services or result in a conduct referral to the Dean of Student Office.

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    Can Detroit Mercy officers arrest me for breaking the law?

    Yes. For many years, our department has been referenced as a security agency. Even today, some people still refer to us as "security" although armed officers not only have a diverse background, but they all have completed the State of Michigan police training academy and possess arrest authority on University property.

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    What should a student do if he/she are uncomfortable walking across campus after dark?

    Encourage your son or daughter to always walk with friends and to park in well lit parking areas. When this is not an option he/she can call the Department of Public Safety at 313-993-1234 for a campus or nearby escort during evening hours.

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    Are students allowed to have a firearm on campus for hunting or protection purposes?

    No. The University is a weapons free school zone and prohibits the possession of firearms on campus except in very rare cases. Individuals found violating this policy and law are subject to arrest and/or other University sanctions.

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    Where can you locate information on crime statistics and other safety information?

    The University of Detroit Mercy Department of Public Safety publishes campus crime statistics in our Annual Security & Fire Safety Report made available in September of each calendar year posted on the Public Safety website at www.udmercy.edu/publicsafety. If you have additional questions you can email us at publicsafety@udmercy.edu or call 313-993-1252, Monday through Friday, 8:30 a.m. to 5 p.m.

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    Can a student park anywhere on campus?

    No. All vehicles must be parked in the appropriately marked parking area. Lot signs and curb stencils indicate designated parking. Some parking areas are only restricted between certain times of day.

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    What should students do if they receive a citation?

    Students can pay the ticket or file a written appeals form at the McNichols Campus Department of Public Safety. Failure to take any action will result in a hold on the students account.

    Payments

    Students who pay parking fines within 24-hours of the issuing date will receive 50% off the total cost of the citation.  Fines are payable in cash or by check at the McNichols Campus Department of Public Safety 24- hours a day. Only payments by cash or check are accepted (checks should be made out to the University of Detroit Mercy). Students choosing to make payment by credit card should call Public Safety during administrative hours of operation for further instructions.

    Appeals

    If a student believes the citation to be in error, he/she may appeal the citation within ten (10) days of the violation date. Appeals forms can be delivered in person or by mail. Instructions for appeal are on the back of the citation. Citations not appealed within ten (10) days are due for payment. A blank appeals form can be picked up from the Public Safety Department or downloaded from the DPS website.

Parent's Frequently Asked Questions

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    How safe will my son or daughter be on campus?

    Detroit Mercy campuses are among the safest in the state. At Detroit Mercy we are concerned about the safety of our entire community and understand that being safe means different things to different people. Some people measure safety by the amount of crime on campus. It is common that, most university and college campuses experience less crime than their surrounding communities. We will continue to remind students that being safe is often based on common sense behaviors and it is best to follow those well-known rules that their parents and others have taught them.

    Detroit Mercy Public Safety officers are proactive conducting regular foot, bicycle, and vehicle patrols of all campus buildings, grounds, and parking areas. Residence hall access is controlled by a card access system that remains secured year-round. Residence halls are patrolled and monitored 24-Hours a day by Public Safety officers or Resident Advisors. All other campus facilities are locked and unlocked daily according to established schedules.

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    How can my student report a fire, medical, or police emergency?

    In an emergency, call 313-993-1123. Provide the location and the nature of the emergency. The Communications officer will send the appropriate assistance to his or her location.

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    Are drugs permitted on campus?

    No. The possession, sale, manufacture or distribution of any controlled substance is illegal under both state and federal laws. Such laws are strictly enforced by the Detroit Mercy Department of Public Safety officers.

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    Is alcohol permitted on campus?

    Only under certain circumstances is the consumption of alcohol permitted on campus. The legal drinking age in Michigan is 21.

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    What should my student do if uncomfortable walking across campus after dark?

    Encourage your son or daughter to always walk with friends and to park in well lit parking areas. When this is not an option he/she can call the Department of Public Safety at 313-993-1234 for a campus or nearby escort during evening hours.

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    Who should be contacted about campus safety concerns?

    In order for us to better understand the community's perception of our services; it is important that we investigate reported allegations of inappropriate action. Sharing your experience and constructive suggestions will help us better serve our community. Each complaint will be investigated thoroughly and corrective action measures will be taken as appropriate. The Department will provide the complainant with notice when our process is completed.

    Matters of concerns can be reported to the Department of Public Safety, 24 hours a day, by calling 313-993-1234 or visit our Administrative Office on the McNichols Campus in the SCB. You may also call in your complaint directly to 313-993-1235.

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    Where can my student obtain a Detroit Mercy ID card?

    University IDs are issued at the Parking and ID Office located in the McNichols Campus SCB. New students shall register for an ID Card at the beginning of the semester. Lost ID Cards are to be immediately reported to Public Safety to prevent others from gaining access to secured areas or using purchased meal plan options. Replacement cards are made available at the Parking and ID Office.

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    Do I need a parking permit to park on campus?

    Yes. Parking permits are required at all times for every vehicle parked on Detroit Mercy property. This includes all students, staff, faculty and visitors even if the vehicle is only being driven temporarily. Parking privileges may be revoked at any time at the discretion of the University.

    Parking permits are issued at the Parking and ID Office located in the McNichols Campus SCB. New students are required to register their vehicle at the Parking & ID Office within the first ten (10) business days of the semester for which they are enrolled. The hanging permit is transferable to all vehicles driven by the student. If a student is found in possession of a faculty/staff parking decal he/she is subject to student code of conduct violations.

    A completed registration form is required when registering. The following documents must be presented:

    • Current state vehicle registration
    • State Driver’s License
    • Print out of current class schedule
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