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Printing Services

In order to continue this cost-saving initiative, routine print jobs and all copying jobs must go through the Lanier Copy Center.

Routine print jobs are items such as

  • Letterhead
  • Envelopes
  • Invitations
  • Business cards
  • Memo pads
  • NCR forms
  • Bulletins
  • General one and two color printing projects.

These items can be ordered under a blanket purchase order and additional quotes are not required. To submit a printing/copying order, please contact the Copy Center at x3-1661 and give them the purchase order number and the print/copy requirements. If the purchase order has multiple account numbers, please specify which account number you wish the cost to be charged. If you do not have enough money to cover a job, please submit a purchase requisition revision form to Procurement Services.

Other print jobs that are considered "high-end" require three written quotes (one quote from Lanier) and must be attached to the requisition and sent to Procurement Services for a purchase order. Each high-end print job must have a separate purchase order. No blanket orders will be issued.

High-end print jobs are items such as:

  • Brochures
  • Newsletters
  • Presentation folders
  • Printing with three (3) or more colors
  • Quantities over 5,000 pieces

If you are unsure if the project is considered high-end, please contact Liz Patterson at x3-1254 or Tina Maitland at x3-1005 for assistance.

Quotes can be obtained several ways:

  1. By giving the specs to the Lanier representative to get three quotes for you.
  2. Give the specs to the Lanier representative with the names of the vendors you want quotes from.
  3. Ask Lanier for a quote and you (the user) contact two other vendors for quotes.
  4. Contact Tina Maitland to acquire quotes for you. No blanket purchase orders will be issued for any printing vendor(s) other than Lanier.

Service

Lanier will complete most print jobs (less than 100,000 pieces) in 3-5 business days after they receive a signed proof from the requester. For high-end print jobs or 100,000+ pieces, the turn- around time will be 5-15 business days, depending on the complexity. If a "rush" job is required, please contact the Copy Center at x3-1661, and a Lanier representative will work with you to complete the job within your time frame.

Most copy jobs can be completed within 24 hours. Larger jobs and additional services (binding, cutting, folding, etc.) will require an additional 24 hours.

Lanier will pick-up and deliver all jobs and storage of printed/copy items is also available.

Cost Savings

For reprint jobs, Lanier will not charge more that you paid for the job last time it was printed, and most times the price will be less. Please supply Lanier with pricing information on the previous order so that the cost savings can be maintained (Detroit Mercy has a confidentiality agreement with Lanier). Please do not disclose any pricing information to other vendors.

In addition, Lanier has lowered their prices for copy jobs from .025 to .015 for black and white; and from .40 to .27 for color copies.

Thank you for your continued support. Please call x3-1005 with any questions or suggestions you may have.

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    Ordering Online

    You can now order:

    • Business cards
    • Letterhead
    • Standard envelopes online

    Login

    Hatteras Printing Solutions in conjunction with Lanier Professional Services has designed a custom website for Detroit Mercy. You no longer have to wait for a proof from Lanier; you can see and proof the item immediately online! Once you place an order, you can bring up past orders, repeat or change the order with just a couple of key strokes.

    To use the online ordering system you must have a purchase order number. Lanier Professional Services will verify there is enough money in the purchase order before the order goes to Hatteras to be printed. If the purchase order does not have enough money, Lanier will notify you of the deficiency.

    Please see instructions to access the online ordering system.

    After the first time you place an order, an online feedback survey will be sent to you. Your feedback is very important so please fill this form out on your likes, dislikes and suggestions to make the web-site better.

    Lanier will no longer accept phone or email orders for business cards, letterhead and standard envelopes. All orders for these items must be placed online.

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    Online Printing Ordering Instructions

    Login to the Detroit Mercy purchasing website

    Click on the "ORDER PRINT MATERIAL" button if you are placing a new order.

    PICK TEMPLATE: Click on one of the three available choices: business cards, letterhead, or envelopes. (All other items will continue to be processed through the Detroit Mercy Copy Center). Click one time on the template that you will be ordering, then click the "NEXT" button at the bottom of the page to continue.

    PICK ADDRESS: Select your campus by clicking one time on your selection from the list at the top of the screen, and then click the "NEXT" button at the bottom of the page.

    ENTER DATA: Fill in the information as requested. Mandatory fields are in red. If there is a particular format required for the data in a certain field there will be instructions next to that field. If you leave a mandatory field blank or if the data you entered is not in the correct format you will receive an error message. The error message will indicate the problem by highlighting the problem field. You may have to scroll down the page to find the error.

    If you have problems during data entry, there is a phone number and e-mail link at the bottom of the page for help. Once all the required data has been entered correctly click the "NEXT" button at the bottom of the page to continue.

    CHECK PREVIEW: The system will automatically generate and provide an on screen proof. Please proof carefully as your order will be produced from this information. You are responsible for any errors! If there are errors click the "GO BACK" button and correct the problem. When you are satisfied with your proof, click the "NEXT" button at the bottom of the page.

    Please note: You cannot use the "BACK" command in your browser to return to a previous screen. You MUST use the system's "GO BACK" button.

    SUBMIT ORDER: Enter your purchase order, quantity and special delivery instructions. Orders are emailed to the Detroit Mercy Copy Center for financial and PO verification.

    Please note: if you are ordering envelopes or letterhead you will need to choose your paper (and item size for envelopes). You can also add any special delivery instructions on this page. Click the "NEXT" button at the bottom of the page to continue.

    CONFIRMATION: This page contains all of the information you entered in the previous screens. Please print this page for your records. Below the small image of the item you ordered will find the confirmation number, and a website address to check the status of your order. You need to open your web browser and type (or copy/paste) the address www.printchannel.com/cgi-bin/X? with your confirmation number into the address line at the top of your browser.

    Re-Order Process

    Log in, select "RE-ORDER PRINT MATERIAL" button at main screen. Type in name or last order number. Click on "NEW SELECTION" button. (This takes you to previous orders).

    Select "RE-ORDER," then click on "SUBMIT DECISIONS," continue through the process.

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